PG
About me
I'm a product design and UX professional with 8+ years of experience across SaaS, web, and mobile platforms. My approach is rooted in strategic leadership and a strong sense of user empathy, which I believe are crucial for exceptional design. I'm driven to cultivate collaborative spaces where designers can excel, fostering a culture of innovation and guiding teams to transform complex problems into intuitive, impactful solutions that deliver on business objectives and create meaningful user experiences.
Experience
Integrity I prioritize ethical practices, ensuring all design decisions are responsible and center around the user.
Continuous Improvement I foster a culture of learning and growth, always seeking opportunities to refine my skills & improve design processes.
As a Product Design Manager (Lead) , I am responsible for the end-to-end design of Nelnet's Higher Ed and K-12 products, encompassing a total of 9 critical applications. Reporting to the IT Director, I guide a talented team of 4 IC designers in unifying the user experience across our software ecosystem.
I'm passionate about fostering collaboration and driving innovation. By implementing standardized design tracking and organization processes, I've streamlined our workflows, accelerating team alignment by 2x and reducing overall time-consuming manual hours. Additionally, I've championed user-centered design principles, advocating for rigorous user testing across all products. This has resulted in a significant reduction in design iterations and improved client satisfaction post-product launch.
Northeastern University
Convergys
Nelnet
Manager, Product Design (Lead)
Jan 2023 - Present
Product Designer II
June 2021 - Dec 2022
Product Designer
Nov 2020 - May 2021
UX Designer
June 2020 - Sept 2020
UX Analyst
Jan 2019- June 2020
UX Designer
Jan 2016 - June 2018
Convergys
User Empathy I deeply value understanding user needs and pain points, advocating for their perspectives throughout the design process.
Collaboration I believe in power of collaboration and thrive in cross-functional environments, to achieve shared goals.
Clarity & Simplicity I strive to create designs that are intuitive and easy to use, removing unnecessary complexity to provide seamless user experiences.
Consistency I believe in the importance of consistency in design, ensuring a unified and cohesive experience across all touchpoints.